Hotels and resorts in the Green Collection are pioneers of sustainable practices that protect nature and benefit local communities wherever...

The hospitality industry has undergone a seismic transformation over the last years. This period of change is set to continue...

Just a few examples include: Either calling or emailing each guest with a personalized message after booking, rather than a generic automated...

The changes to the hospitality industry may understandably seem overwhelming at times, given how broad they are and the speed...

Waiting for opportunities until the guest arrives will work against your operations in many ways. Instead, it is better to...

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